Help Center

Ordering Frequently Asked Questions

FAQs

Where are our products shipped from?

How do I place my order?

What type of payments do you accept?

When will my card be charged?

How secure is my personal information?

Can I modify or cancel my order?

How long is the shipping time?

Why can't I track my package?

I received a damaged/flawed/incorrect order. What should I do?

I got the packages but all my order has not been delivered. What should I do?

How do I contact customer service?